Hi, I’m Dr. Tom Miles. I coach college students to thrive, and support the parents who want to see them succeed. Through personalized guidance and a proven coaching method, I help students navigate the transition to college with structure, confidence, and clarity—while giving parents peace of mind along the way.

ABOUT
Headrush Coaching is a college success coaching service designed to empower students and parents with the tools, strategies, and mindset needed to navigate the transition to college and beyond. We focus on building confidence, fostering independence, and driving success in academics, personal growth, and future careers.

DR. TOM'S PURPOSE STATEMENT
My purpose is to help create a more loving and compassionate world.  I want to help people learn from yesterday, find inspiration in today, and discover hope for a brighter tomorrow.

MY JOURNEY
I grew up in a very small town in southeast Georgia as the youngest of five children (yes, the baby :-).  Like so many, there was a great deal of dysfunction in my family, which propelled me to be better and to do better.  I'm blessed because my story is one of hard-fought success.

For years, I dedicated myself to working to help others who were experiencing minor and major difficulties in their lives.  My purpose statement above explains it all.  I'm dedicated to showing love and compassion to my clients through supportive one-on-one coaching and thoughtful programs and services.

For more than 35+ years, I've dedicated my time and energy to working with college students and their parents, university employees, and high school seniors. After retiring from higher education, I took a year off and then decided to become a full-time college success coach, though I've been coaching in some regard for most of my career. Coaching is my passion because it allows me to fully live my purpose.  I believe that everyone, including college students, should discover their purpose.

I aim to use my extensive life experiences to successfully guide college students and their parents through their college experience. I stand as a true testament to how having support, like a coach, can make all the difference in the quality of your college experience.

Headrush Coaching is my way of saying thank you to my coaches and paying it forward.  These coaches did it for me, and it has made a significant difference in the quality of my life.  Statistically, I shouldn't be where I am today; but by working hard, investing in myself, and allowing others to guide me, I was able to achieve my dream of earning my Ph.D. degree, having a loving family, and being truly happy in life.  I want to help you achieve your dreams through high-level coaching and quality life-changing programs.  I hope you will allow me to join you on your journey to achieving your goal of a college degree.

MY EDUCATION AND QUALIFICATIONS
I received my Doctor of Philosophy in Adult Education from the University of Georgia in 2013 (Go Dawgs!).  My specialties were in human resource development and community engagement.  My dissertation focused on work-life balance and attrition of employees in higher education.

My Master of Public Administration degree is from Georgia College & State University (Go Bobcats!) and was received in 1991.  My emphasis was Personnel Administration.

In 1987, I completed a Bachelor of Science Degree in Education with an emphasis in Mathematics from Georgia Southern University (Go Eagles!).

In 2017, I traveled to New York City to the Gallup office to train and gain certification as a Gallup-Certified Strengths Coach.  A highlight of the training was a presentation by Jim Clifton, chairman of Gallup, Inc. at that time. His knowledge of workplace environments and the critical need for people to understand and embrace their strengths was awe-inspiring.  His optimistic view of the future motivated and inspired me to expand my work as a life coach.

In 2018, I undertook certification as a Robbins-Madanes Strategic Intervention Coach, the world's foremost life coach training program, and the official life coach training of Tony Robbins and Cloe Madanes. Robbins-Madanes Training is touted as the best training in the life coaching industry. I am a proud graduate of the Robbins-Madanes Strategic Intervention Coaching program.

Dr. Tom Miles provided an incredible course for those willing to delve deep into their own thoughts and perspectives. I was fortunate enough to participate in one of his courses. Throughout "A Better Life," we explored what influences our thoughts and actions. I found myself thriving, buoyed by the knowledge that Dr. Miles genuinely wants each of us to know we have a supporter cheering us on. We discussed actions and reactions and how they shape our daily lives. He also taught me the importance of keeping multiple doors open for different opportunities rather than closing them prematurely. I would recommend his course and wisdom to anyone. It was a great privilege to have such a knowledgeable teacher guide me through my life and emotions. I owe him everything for helping me change my life so drastically.

Thomas Higgins, former Undergraduate Student

Dr. Miles was the best source of guidance and wisdom when I was at my lowest point. I returned to college unprepared for the workload, stress, and high-performance environment. Dr. Miles saw this and decided to make a difference for me. He took the time to meet with me and offer his coaching. At first, I was hesitant, as I had my issues to work through. He still assisted me, and after making a plan we began meeting bi-weekly. Dr. Miles coached me and two other young men who needed the guidance. He assisted us with making plans, offered recommendations when we hit walls, and maintained a warm yet professional demeanor. I couldn't recommend a better mentor or coach than Dr. Miles.

Parker Bettencourtt, Former Undergraduate Student

I credit Dr. Miles and A Better Life program for my professional growth and development. This program taught me how to effectively handle the challenges that come with being a full-time professional and a full-time single parent. I gained valuable skills that have assisted me with helping students not only make meaning of their decisions but also understand their "why;" while challenging them on what it means to value difference. This program gave me a platform to identify the various forms of leadership, thus allowing me to shape my own narrative for the type of manager I desired to become. This program meets you where you are in your professional and personal journey, and helps you not only identify your authenticity but how to leverage (your authenticity) to your advantage. With the assistance of Dr. Miles and this program, I sought my doctoral degree; and, today, I am Dr. Stacey Milner.

Thank you, Dr. Miles, I would not be at this stage of my professional career if not for your guidance, advice, and mentorship.

Dr. Stacey Milner, Former Doctoral Student and Higher Ed Professional

I began A Better Life program while I was completing my Masters' Program in Early Childhood Education. It was through A Better Life program with Dr. Miles that I discovered my true passion and really worked towards stepping into a career where I could best utilize my strengths. I am grateful that I was given the resources in this program to realize that although I took a different route than I initially intended, I ended up fulfilling my purpose on an even greater scale. I would highly recommend this program to anyone looking to determine and live out their purpose.

Elizabeth Christopher Keith, Former Masters Student and Higher Ed Professional

What is a HEADRUSH?

A HEADRUSH is the powerful surge of clarity, excitement, and motivation that happens when you decide to change your life for the better. It always begins with a decision—a choice to break free from uncertainty, take control of your future, and move forward with purpose. A great HEADRUSH comes when you commit to action—when you take real steps to improve your quality of life, whether it's gaining clarity on your purpose, navigating the college experience with confidence, or embracing personal growth as a student or parent. Are you ready for your HEADRUSH? Let’s move forward—together.

Are you ready for Coaching with Dr. Tom?

Coaching with Dr. Tom is for college students and parents who are ready to take charge of their college experience and personal growth. If you’re prepared to embrace RUSH—Ready to Understand and Shape your Human Experience— then you’re in the right place. You may be ready if: ✅ You're feeling stuck, uncertain, or overwhelmed and need guidance to move forward. ✅ You're open to deep self-reflection and willing to explore your strengths, values, and purpose. ✅ You're ready to take action—coaching isn’t just about talking; it’s about making real progress. ✅ You're willing to be challenged and held accountable to your goals. ✅ You understand that growth takes time and effort—this isn’t a quick fix, but a transformative process. Coaching with Dr. Tom isn’t for the passive observer—it’s for those who are ready to RUSH into their future with clarity, confidence, and purpose.

Who does Dr. Tom coach and how does he do it?

I coach college students and their parents who are navigating the challenges and transitions of the college experience. Whether it’s a student seeking clarity, purpose, and success strategies or a parent adjusting to their evolving role, my coaching provides the guidance, structure, and support needed to move forward with confidence. Using my HEAD Method (Holdbacks, Exploration, Action Plan, Deadlines), I offer: ✅ One-on-One Coaching – Personalized sessions tailored to individual needs and goals. ✅ Small Group Coaching – Interactive programs where participants learn from both me and their peers. ✅ Assessments & Purpose Development – Professional tools and strategies to uncover strengths and align personal and academic/career goals. My coaching is about more than just surviving college—it’s about thriving, growing, and creating a meaningful future. Through deep reflection, goal-setting, and accountability, I help students and parents move from uncertainty to clarity, from doubt to confidence, and from feeling stuck to taking action.

What is Dr. Tom's coaching style?

My coaching style is insightful, structured, and purpose-driven, designed to help college students and parents gain clarity, build confidence, and take meaningful action. I create a supportive yet challenging environment where clients can openly explore their goals, struggles, and aspirations while receiving honest, results-focused guidance. I blend deep self-reflection with practical strategies, using my HEAD Method (Holdbacks, Exploration, Action Plan, Deadlines) to break down challenges and develop a clear path forward. My approach is: ✅ Personalized – Every student and parent’s journey is different, so I tailor my coaching to individual needs. ✅ Action-Oriented – We don’t just talk about challenges; we create measurable, achievable steps to overcome them. ✅ Purpose-Driven – I help clients connect their education and life choices to a greater sense of meaning and direction. ✅ Supportive but Direct – I listen with empathy but also challenge clients to push past their comfort zones. Ultimately, my coaching is about transformation—helping students and parents move from feeling uncertain or stuck to having a clear vision and the confidence to pursue it

In what type of coaching does Dr. Tom specialize?

Dr. Tom Miles specializes in purpose-driven coaching for college students and their parents. His approach helps clients navigate the college experience with clarity, confidence, and a sense of direction—whether it’s a student striving for success or a parent adjusting to their evolving role. His coaching focuses on: ✅ Purpose Discovery & Personal Growth – Helping students and parents define their strengths, values, and life direction. ✅ College Success & Strategy – Equipping students with the mindset and tools needed to thrive academically and personally. ✅ Parent Transition Coaching – Supporting parents as they shift from full-time caretakers to guides and mentors in their child’s journey. ✅ Decision-Making & Goal-Setting – Using the HEAD Method to overcome obstacles, create action plans, and achieve success. Dr. Miles’ insightful, structured, and action-oriented coaching style ensures that every client walks away with a clearer purpose and a plan to move forward. If you're ready to RUSH—Ready to Understand and Shape your Human Experience—Dr. Miles is here to guide you.

HEADRUSH COACHING TERMS & CONDITIONS (Part 1 of 3)

HIGHLIGHTED TERMS & CONDITIONS

1. All purchases must be used within one year, unless stated otherwise in the program details.

2. Appointments may be canceled or rescheduled up to 48 hours before the scheduled time.

3. No-shows will not be credited or rescheduled.

4. All communication regarding billing or appointments must be made via email: drtom@headrushcoaching.com.

All rescheduling must be done via HTTP://headrushcoaching.com/.

STANDARD TERMS & CONDITIONS

1. Description of Coaching
Coaching is a partnership between the Coach (Dr. Tom Miles) and the Client in a thought-provoking, creative process that inspires the Client to maximize their personal and academic potential. This process facilitates the creation, development, and execution of strategies to achieve personal, educational, and life goals.

2. Coach-Client Relationship

A. Ethical Standards
Dr. Miles adheres to the International Coaching Federation (ICF) Code of Ethics (coachfederation.org/ethics). Clients are encouraged to review these ethical standards.
B. Client Responsibility
The Client is solely responsible for their own physical, mental, and emotional well-being, as well as their decisions, choices, actions, and results from coaching. Coaching is not therapy and does not diagnose, treat, or prevent mental health disorders.
C. Coaching vs. Therapy
Coaching does not replace counseling, psychotherapy, or medical treatment. If the Client is under the care of a mental health professional, it is recommended that they inform them about this coaching relationship.
D. Participation Commitment
Coaching is a comprehensive process that may involve multiple areas of life, including education, career, relationships, and personal development. Clients agree to engage fully, communicate honestly, and be open to feedback to gain maximum benefit.
E. Confidentiality & Trust
All coaching sessions are confidential (except in cases of legal obligation, harm to self or others, or illegal activity). See Section 5 for full confidentiality details.

3. Coaching Services & Availability

A. Coaching is delivered through one-on-one or group sessions via video conferencing, phone, or in-person (if available).

B. The Coach is available via email between sessions. Clients can expect a response within 72 hours during normal business hours (Monday-Thursday, 10 AM – 4 PM EST).

C. Additional services (non-coaching needs such as reviewing documents) are available at $125 per hour upon request.  Additional coaching is $250 per hour and must be requested online.

D. The Coach does not offer emergency coaching. If experiencing a crisis, Clients should call 911 for a medical emergency or call 988 for a mental health crisis.

HEADRUSH COACHING TERMS & CONDITIONS (Part 2 of 3)

4. Scheduling, Fees & Payment

A. Coaching fees must be paid in advance when booking a package. Payment plans may be available for select programs.

B. Once booked, the agreed-upon rate will not change, but future packages may be subject to pricing adjustments.

C. The Coach reserves the right to adjust session schedules for professional development, personal matters, or emergencies.

5. Confidentiality & Privacy

A. The Coach-Client relationship is confidential but not legally privileged (like attorney-client or doctor-patient privilege).

B. The Coach will not disclose Client information without written consent, except in cases of:

1. Legal requirements (court orders, subpoenas).

2. Risk of harm to the Client or others.

3. Illegal activity.

C. Coaching discussions may be anonymized and used for training or professional development purposes.

6. Cancellation & No-Show Policy

A. Clients must provide at least a 48-hour notice to reschedule a session.

B. No-shows will not be refunded or rescheduled.

C. Clients must reschedule through HTTP://www.headrushcoaching.com.

HEADRUSH COACHING TERMS & CONDITIONS (Part 3 of 3)

7. Record Retention Policy

A. Records are maintained electronically for 5 years after services end.
B. AI-Generated Notes & Record Retention Policy
As part of the coaching process, AI may be used to generate automated meeting notes and summaries. By participating in coaching sessions, the Client acknowledges and agrees to the following:

1.Use of AI for Note-Taking

a. AI (artificial intelligence) may transcribe, summarize, and store coaching session discussions to enhance recall, track progress, and improve effectiveness.

b. AI-generated notes are not a verbatim transcript and may contain errors or omissions.

2. Confidentiality & Security

a. AI-generated notes will be stored securely and accessible only to the Coach unless agreed otherwise.

b. The Coach cannot guarantee absolute confidentiality due to third-party involvement.

3. Client Consent & Opt-Out Option

a. Clients consent to the use of AI for note-taking.

b. Clients may opt out by notifying the Coach in writing before their first session.

4. Data Retention & Deletion

a. AI-generated notes will be retained in accordance with the Coach’s standard Record Retention Policy (five years).

b. Clients may request deletion of AI-generated notes before the five-year period, subject to applicable legal and ethical guidelines.

By continuing with coaching services, the Client acknowledges their understanding of and agreement with this AI Note-Taking Policy.

8. Termination of Coaching Agreement

A. Either the Client or Coach may terminate coaching with a 30-day written notice.

B. The Client is responsible for any outstanding payments for completed coaching services.

9. Limitation of Liability

A. The Coach makes no guarantees or warranties about coaching outcomes.

B. The Coach is not responsible for any direct or indirect consequences of coaching.

C. The Client’s sole remedy for dissatisfaction is limited to the amount paid for coaching services.

10. Governing Law & Dispute Resolution

A. These terms are governed by the laws of the State of Georgia.

B. If a dispute arises, both parties agree to attempt mediation before taking legal action.

C. The prevailing party in legal disputes may be entitled to recover attorney’s fees.

Final Acknowledgment

By purchasing a coaching package, the Client agrees to these Terms & Conditions.